master domino99 Privacy Policy

This page describes what we collect when you use master domino99 and how we keep that data protected. We at master domino99 are committed to transparency about our data practices. When you open an account, deposit funds through DANA, e-wallet, mobile banking, or local payment, or join a live-dealer table, we collect information necessary to verify your identity, process your transactions, and deliver our service in compliance with applicable law.

Our privacy approach centres on three principles: we collect only what we need, we protect it with industry-standard encryption, and we do not sell your data to third parties. This policy applies to all users accessing master domino99 from supported jurisdictions, whether you are in Jakarta, Surabaya, Bandung, Medan, or Semarang. We update this policy periodically; your continued use of master domino99 means you accept the current version.

What we collect and why

We collect your email address, phone number, and full name during account registration. We also collect your national identity document (KTP, passport, or driver's license) and a recent utility bill or bank statement to verify your address. This Know Your Customer (KYC) process is required by law in supported jurisdictions and allows us to confirm you are who you say you are before you can withdraw funds or access certain features on master domino99.

When you make a deposit or withdrawal, we record the payment method, amount, date, and time. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank account (mobile banking, local payment, online payment, e-wallet), we receive confirmation from that payment processor and store a reference to that transaction. We do not store your full card or bank details; payment processors handle that encryption themselves.

We also collect your IP address, device type, browser, and approximate location (country or region level) to detect fraud and ensure account security. If you contact our support team via live chat or email, we keep a record of that conversation. We log your activity on master domino99—which games you access, how long you play, and when you log in or out—to improve our service and investigate disputes.

How we use your data

We use your information to process deposits and withdrawals, verify your identity, prevent fraud, and respond to your support requests. We may also use your email to send you account notifications—such as login alerts, withdrawal confirmations, or policy updates—but we do not send marketing emails unless you opt in. Our master domino99 team uses aggregated, anonymized data to understand which games are popular, which payment methods users prefer, and where we can improve our platform.

Third-party processors

Our servers may sit outside your jurisdiction; we use data centres in Southeast Asia and internationally to ensure fast, reliable access to master domino99. We share your data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks) only to the extent needed to complete your transaction. We also work with identity-verification vendors to confirm your KYC documents. These vendors are bound by confidentiality agreements and may not use your data for their own purposes.

Your rights and our commitments

You have the right to request a copy of the data we hold about you, to correct inaccurate information, and to request deletion of your account and associated data (subject to legal retention requirements). To exercise these rights, contact our support team via live chat or email; we will respond within a standard timeframe. We retain your data for as long as your account is active and for a period after closure to comply with anti-money-laundering regulations and to resolve disputes.

We encrypt all data in transit (using HTTPS) and at rest (using AES-256 encryption). Our master domino99 infrastructure undergoes regular security audits. We limit access to your personal data to employees and contractors who need it to perform their job. If we experience a data breach, we will notify affected users and relevant authorities as required by law.

Contact master domino99

If you have questions about this privacy policy or how we handle your data on master domino99, reach out to our support team. We are available via live chat during regional business hours, and we respond to email inquiries within a standard window. You may also contact us during major holidays such as Idul Fitri or Idul Adha; response times may be longer during peak periods, but we will address your concern. Our commitment is to keep your experience on master domino99 secure, transparent, and respectful of your privacy.